JBL WARRANTY INFORMATION

JBL Warranty Information
The limited warranty begins on the original date of delivery, and is valid only on products purchased from authorized resellers in the United States and used in the United States.

Warranty Period: Home Audio, Portables, Headphones
One year (except non-powered speakers, which are covered for five years)

Warranty Period: Car Audio, Marine, Powersports
One year

The following Car Audio premier product lines come with a three year warranty:
Stadium, StadiumGTO, Arena

NOTE: Warranty coverage can differ by model, please refer to the warranty card included with your product to check your coverage.

What is covered by the JBL warranty?

Unless a different warranty period is stated in the Warranty Card provided with your JBL product, JBL warrants for a period of 1 year (5 years for any non-powered speakers) from the date of retail delivery to the original end-use purchaser, that this product, when delivered to you in new condition, in original packaging, from a JBL authorized reseller and used in normal conditions, is free from any defects in manufacturing, materials and workmanship.

During the warranty period, the product or components will be repaired or replaced at JBL’s option, without charge for either parts or labor. Alternatively, JBL may decide at their sole discretion to refund the pro-rated portion of the original purchase price based on the remaining balance of the warranty period.

What is not covered by this warranty?

• Damage caused by accident, unreasonable use or neglect (including the lack of reasonable and necessary maintenance)
• Damage to, or deterioration of, any accessory or decorative surface
• Damage resulting from failure to follow instructions contained in the owner’s manual
• Damage resulting from the performance of repairs by someone other than an authorized JBL service center
• Deterioration of component parts, such as batteries and headphone ear pads

How to obtain warranty service?

Before requesting a replacement, you may read through our support materials and FAQs . If your questions are not answered, please reach out to our experts for personal assistance and troubleshooting.

1. Have your purchase receipt or order confirmation handy
2. Please visit our support section to fill out the warranty exchange form .